Refund policy

We have a 7-day return policy, jis ka matlab hai ke aap apna item receive karne ke baad 7 din ke andar return request kar sakte hain.

Return ke liye eligible hone ke liye, item bilkul usi condition mein hona chahiye jis mein aap ko mila tha — unworn ya unused ho, tags ke sath ho, aur original packaging mein ho. Aap ke paas receipt ya proof of purchase bhi hona zaroori hai.

Return start karne ke liye, aap humein is email par contact kar sakte hain: intezam0101@gmail.com
Note karein ke return items is address par bhejne honge: 123E, 19L, Gali Habib wali Sadiq Brother Electric Store 21 No Metro Station Chungi Amar Sidhu Lahore

Agar aap ka return accept ho jata hai, to hum aap ko return shipping label aur instructions bhej denge ke parcel kahan aur kaise send karna hai. Jo items pehle se return request ke baghair bheje jate hain, woh accept nahi kiye jayenge.

Agar aap ko kisi bhi return se related sawal ho, to aap humein isi email par contact kar sakte hain.

Damages aur Issues

Apna order receive karte hi check karein. Agar item defective, damaged ho ya galat item mila ho, to foran humein contact karein taake hum issue solve kar saken.

Exceptions / Non-returnable Items

Kuch items return nahi hote, jaise:

• Perishable goods (food, flowers, plants)
• Custom products (special order ya personalized items)
• Personal care goods (beauty products)

Is ke ilawa hazardous materials, flammable liquids ya gases bhi return nahi hote. Agar kisi item ke bare mein doubt ho, to humein contact karein.

Sale items aur gift cards par bhi return accept nahi hota.

Exchanges

Exchange ka best tareeqa yeh hai ke pehle item return karein, aur jab return accept ho jaye to naya item alag se purchase kar lein.

Refunds

Jab hum aap ka return receive aur inspect kar lete hain, to aap ko notify kar diya jata hai ke refund approve hua hai ya nahi.

Agar approve ho jaye, to refund aap ke original payment method mein 10 business days ke andar transfer kar diya jata hai. Bank ya card company ko process karne mein thora time lag sakta hai.

Agar 15 business days ke baad bhi refund receive na ho, to humein contact karein:
intezam0101@gmail.com